Privacy Policy

Your privacy is important

Your privacy is important to us. This statement outlines Boodle Concepts' policy on how we manage the personal information we hold about our customers and others. It applies to all operations within Boodle Concepts in Australia including visitors to our website.

Boodle Concepts recognises the Privacy Act 1988 and has adopted the Australian Privacy Principles as our policy on all methods of contact available to you with us.

Why do we collect information?

We will collect personal information in the process of conducting business. That personal information may be obtained directly from you, via another contact in your organisation or through a third party who we believe has informed you that your details may be provided to us. We will only store your personal details if they are relevant to you or your organisation conducting business with us. We do not normally obtain or store information that is deemed by the Privacy Act to be "Sensitive Information".

We store personal information to ensure that we can maintain contact with the people and organisations with which we do business. This contact may be verbal, electronic or written. The reason for the contact may be to inform, request assistance or to maintain a relationship.

What we collect through our website

When you send an enquiry or use our garden cost guide, we ask for:

• your first name, email address and mobile number
• your suburb or town, if you choose to add it
• anything you tell us about your garden, and in the cost guide your answers about the space, its size, design or build, the features you want and your timing
• whether you would like Ben to call you

When do we use your information?

The information we collect will only be that which is necessary for the conduct of our business and our relationship with you. Information gathered by us in one instance may be used in another instance unless you expressly requested that we do not. However, we will only use the information which we receive about you for the purpose of doing business with you or in connection with that purpose.

Email updates and MailerLite

When you use the garden cost guide, we email you a copy of your guide, followed by a short series of emails about planning your garden. If you tick the box for Ben's garden design tips, we will also send you those emails.

Every email has an unsubscribe link at the bottom. You can unsubscribe at any time, or ask us to remove you by phone or email.

We use MailerLite to store our email list and send these emails. Your name, email address, mobile number and cost guide answers are stored in our MailerLite account, on servers that may be outside Australia. MailerLite handles this information under its own privacy policy, at mailerlite.com/legal/privacy-policy.

How do we collect the information?

Where practical, we will only collect information directly from you. If we collect it from another source, we will do what is reasonably possible to inform you that we have collected the information. You can choose which emails you receive from us, and change your mind at any time.

How do we store your personal information?

Your information is held either in paper-based records or in electronic form in our databases. We take precautions to ensure the security of that information. If your information is no longer needed, we will either delete it from our systems or de-identify it, so that it cannot be attributed to you personally.

Seeing or correcting your information

You can ask to see or correct the personal information we hold about you, or raise a privacy concern, by contacting us.

Contact us

You can contact us at any of the following:

• Phone: 0406 632 452
• Email: info@boodleconcepts.com.au